Checking out a cart as a guest, without having to create an account, should be the default option.Offer your customers the opportunity to create an account after the purchase, when you already have the customer's contact info. Tip #104 – © Franco Folini   Customers love forms, while merchants love all the data they can... Continue Reading →

Adding external ads or a "Social Media Share" button on a product page is like drilling a hole in your sales funnel. Keep the social media buttons in the content pages. Make sure your funnel is not leaking. Tip #103 – © Franco Folini Social Media are a strategic asset for every eCommerce. But we... Continue Reading →

A fast Page Loading Time doesn't guarantee a stellar Conversion Rate, but a slow page will certainly destroy it. Tip #102 – © Franco Folini Page speed alone is not going to push your page top of SERP, but a slow page can certainly kill your business. Visitors expectations are quickly changing accordingly to the... Continue Reading →

Group the main products with their most popular options or complements to form bundles. Always offer a discount on the bundles! Help your visitors stay focused on the product, don't distract them with too many options. The easiest way is to create bundles corresponding to the most popular combinations and and have the few customers... Continue Reading →

The first step to fix an eCommerce problem is to acknowledge to have an eCommerce problem! Warning: The solution is likely to lie outside your comfort-zone. Tip #100 – © Franco Folini KPI are the tool to discover problems in your eCommerce. For each KPI a quick search on Google will give you the average... Continue Reading →

My Favorite JavaScript Oddities

This article was first posted on LinkedIn on August 19, 2019. There are so many oddities in an interpreted language like JavaScript. I'm sharing a list of my favorites. To make this article more accessible, I skipped the more complex quirks, the ones requiring a deeper understanding of JavaScript and its syntax. I'm also skipping the complex... Continue Reading →

Capthcha e accesso ai Social Media

Quello nell’immagine qui sotto è un esempio di captcha. Come tutti sanno si tratta di un sistema per assicurarsi che chi sta accedendo a un sito o una qualunque risorsa online sia un umano e non un bot. Un captcha pone una o più semplici domande, solitamente basate su immagini, assumendo che solo un umano sappia fornire... Continue Reading →

Come si organizza una bufala su Facebook

Immagine originale di proprietà Reuter. Questa è una mia rielaborazione a fini esplicativi. Sono quotidianamente sorpreso dal crescente numero di bufale che appaiono su Facebook. Le bufale online sono immagini o articoli che facendo leva sulla faciloneria del popolino promuovono notizie false o fortemente distorte. Infatti fanno di solito leva sull'ingenuità dei frequentatori del web dando... Continue Reading →

Da Marie Claire

Articolo apparso il 13 Novembre 2012 sulla rivista Marie Claire e scritto da Anna Volpicelli Franco Folini e Crsitiano Sacchi negli uffici di Novedge   Anna Volpicelli, giornalista autrice dll'articolo

“The Art of Community”, by Jono Bacon – Book review

https://www.amazon.com/gp/product/B008224FMC?ie=UTF8&tag=ffbooks-20&camp=1789&linkCode=xm2&creativeASIN=B008224FMC Jono Bacon's book The Art of Community makes a very interesting reading despite the misleading title. I manage a few online communities and I was interested in learning from an experienced professional (Jono) on how to improve my communities and my management style. The title of the book, as well many of the reviews I read,... Continue Reading →

“Wikinomics”, di Don Tapscott e Anthony D. Williams – La mia recensione

https://www.amazon.com/gp/product/B000QBYEH8?ie=UTF8&tag=ffbooks-20&camp=1789&linkCode=xm2&creativeASIN=B000QBYEH8 Wikinomics: how mass collaboration changes everything è un libro progettato a tavolino dagli autori che, dopo aver fatto un'attenta analisi di mercato delle pubblicazioni business, hanno deciso di soddisfare la potenziale nicchia di vendite. Gli autori, Don Tapscott e Anthony D. Williams, non sono partiti da un'idea originale per arrivare al libro, hanno invece fatto il... Continue Reading →

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