Today, while accessing the Fineco Bank website, I had a very bad user experience. I was filling out a form to request support on a specific topic when I entered the word” Titolarità.” The form immediately alerted me that I was using a non-alphabetic character that it could not accept. Well, after some quick tests, it turns out the character I allegedly used that wasn’t alphabetical was the letter “à”. In written Italian, the accented a is a very common letter, even if some people prefer the grammatically incorrect form a’ (a with an apostrophe).
Apparently, some developer at Fineco Bank decided that in Italy, we should all get rid of letters like à, é, è, ù, ò, and ì. It is an interesting opinion, but I believe the bank should not impose that on me. I should be able to keep using all the Italian letters when writing.
Maybe Fineco Bank developers should focus more on developing robust, user-friendly software and properly testing it, and less on promoting and imposing unconventional grammatical opinions on their users.
