Consider using the float-labels UX pattern in your forms. Labels are displayed as placeholders. When the field get the focus, its label is reduced in size and moved above or to the field's top left corner.Your conversion rate will thank you! Tip #141 – © Franco Folini Shorter forms have a few advantages: the user... Continue Reading →
eCommerce Tip #137: Personalize your homepage for each returning visitor
Don't offer the same experience to all. Personalize the user experience for returning customers! You have the information to do it! When a returning customer lands on your home page, offer a highly personalized experience. Populate the page with the products he/she checked during the last visits and recommended products based on his/her profile. Tip... Continue Reading →
eCommerce Tip #127: Don’t ask a question if an algorithm can find the answer
Reduce friction! Don't bother the customer with questions or options when an algorithm or a query in a database can figure out the answer. Simplify your customer's life, not your job! Tip #127 – © Franco Folini If you are 80% confident you can guess the correct answer fill the corresponding input fields with smart... Continue Reading →